Our store is now an online order pick-up only space. Here’s what you need to know.
Our store is now an online order pick-up only space.
We’ve worked hard to create a safe pick up space for customers and staff.
VERY IMPORTANT INFORMATION ABOUT IN STORE PICK-UPS (Please Read)
🍷Orders placed *during business hours* will be ready for pick up in store three hours later. While you don’t need to come to the store in exactly three hours, please don’t arrive early. We need time to put together orders. No exceptions can be made.
🍷Please bring your ID and order number to pick up your order.
🍷We have created a safe pick up area at the front of the shop. Look for the special bright red signage if you’re not sure where to go. Please queue in the marked area to enter the pick up area and be prepared to wait your turn. Our staff will bring orders out.
🍷No more than 4 people at a time can be in the pick up area- you will see clearly defined floor signage showing you where it is safe to stand.
🍷We cannot take orders over the phone. We cannot assemble orders or ring in additional items in the store. We are sorry but each staff person will be dedicated to a specific job in the process to keep things moving smoothly, while ensuring everyone in the store maintains safe distance.
We know these are big changes from our usual in-store experience. We appreciate your patience in these unprecedented times. Thank you for shopping with us.
PS Delivery is still an option and shipping is free on orders over $150. Please ensure someone 19+ is home to receive the order. Couriers are taking all precautions to keep everyone safe. You’ll receive a tracking number once your order is shipped out.